Vedam Pooja Services ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our online puja services.
1. Information We Collect
We may collect the following types of information:
1.1. Personal Information
Name, email address, phone number, and address.
Payment details for processing transactions.
Details of the puja service requested, such as date, time, and type of ceremony.
1.2. Technical Information
Device type, IP address, browser type, and operating system for technical support and troubleshooting.
Logs of session activity during online pujas, if required for service delivery.
2. How We Use Your Information
We may collect the following types of information:
To schedule and deliver the requested online puja services.
To communicate with you regarding your booking, including confirmations and updates.
To process payments securely.
To improve our services and enhance your user experience.
To comply with legal obligations or resolve disputes, if necessary.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
Service Providers: With trusted third-party vendors who assist in delivering our services (e.g., payment processors or video conferencing platforms).
Legal Compliance: If required by law or to protect our legal rights.
4. Data Security
We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. These measures include:
Secure payment gateways for transactions.
Encryption of sensitive data during transmission.
Restricted access to personal information on a need-to-know basis.
5. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
6. Your Rights
You have the following rights regarding your personal information:
Access: Request a copy of the data we hold about you.
Correction: Update or correct inaccuracies in your personal data.
Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
Opt-Out: Opt out of receiving promotional communications.
Our website may use cookies and similar technologies to enhance your experience and analyze site usage. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing any information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
